Service Agreement - Concept to Creation™ (Coaching Sessions Only) - Liz Theresa
Become the star you know you are.
High-End Web & Marketing Services
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  • Liz Theresa is the named Provider in this agreement. You, the signee indicated above, are the named Client or a proxy for the named Client in this agreement.

    Scope of Project: The Provider agrees to provide the Client with coaching and copywriting services within the parameters of this Service Agreement for a flat rate. The Provider will charge this amount for the incidental marketing strategy advice granted throughout the process, phone calls, and the email support in-between calls.

    The Provider agrees to give the Client a maximum of four sixty-minute sessions in which they will discuss the clients overall business strategy, draft copy, discuss launch strategy, etc. Additional sessions can be purchased for additional fees.

    All advice given by the Provider, incidentally or otherwise, is to be regarded as mere suggestion and should be followed at the discretion of the Client. Similarly, any design/brand concept sent from the Provider to the Client is to be used at the discretion of the Client.

    Timeline: The services described above will begin the date the invoice is paid and all forms are returned to the Provider. The project will be completed in a timely manner. The Provider will be as efficient as possible as stated in the Communication Guidelines below. The Client will do her best to also be efficient if the Provider needs clarity along the way.

    Communication Guidelines: After receiving an email from the Client, the Provider agrees to get back to the Client as quickly as she can. If the Provider has a personal emergency, she or another team member will make the effort to let the Client know immediately so she is not inconvenienced. Liz Theresa and her team are available during business hours 9am ET to 5pm ET Monday through Friday and cannot guarantee availability otherwise.

    If the Client needs to reach the Provider by telephone, she may do so. The Provider may also reach out to the Client along the way for clarification on the Client’s business (ie. what you charge per hour, what your password is for something, etc).

    After the conclusion of the project, strategy and additional web services are available for separate fees.

    Payment Clause: Payments made by the Client to Liz Theresa are due upon receipt of the invoice, which must be paid before work is to begin. Payment is accepted via credit card, PayPal (for International customers only), or check. If the Client chooses to pay via check, Liz Theresa reserves the right to postpone work to ensure the check clears. Because Liz Theresa provides a service-based product, no monetary refunds will be provided once work for the Client has started. The Client reserves the right to revoke payment at any point before clearance of funds. The Client reserves the right to cancel the project at any time without a refund.

    Confidentiality: "Confidential information" means any information given to or worked on by the Provider and or a member of the Provider's team (ie. employees, subcontractors, interns).

    The Provider agrees not to use, disseminate, or share any confidential information with vendors, clients, or anyone else outside of Liz Theresa.

    The Provider will use reasonable care to protect all confidential information, treating it as securely as if it were her own. All passwords and logins for FTP folders, subfolders, test sites and/or other software/programs, etc. acquired will be sent to the Provider via a secure method on a timely basis (as agreed upon or stipulated via phone or email.)

    The Provider won’t publish, copy, or disclose any confidential information to any third party and will use her best efforts to prevent inadvertent disclosure of such information to any third party.

    Adjustment Clause: Either party (the Client or the Provider) may make adjustments to this agreement so long as they are both in agreement about any change. It is the Client's responsibility to ask for clarification regarding any verbiage in this document if they are unsure of meaning.